About Us
Welcome to 360 Services: Your Trusted Care Partner
Who We Are
360 Services is a leading provider of safeguarding solutions to the supported living and supported accommodation sector. We work closely with providers to ensure that vulnerable adults receive the best possible care in an environment where they feel safe, supported, and valued. With a strong emphasis on person-centred care, our experienced team is committed to making a positive impact on the lives of those we serve.
At 360 Services, we provide experienced Care Workers, Support Workers, and Healthcare Assistants for Supported Living environments, including registered Care and Residential Homes. Our team is committed to ensuring quality care for Vulnerable Adults in various settings, from long-term residential homes to short-term cover when needed.
Contracted Cover with Flexibility
For clients requiring staff cover for three months or longer, we offer preferential rates and flexible contracts. We rely on the quality of our service to keep clients coming back. Most of our contracts come with a one-month notice period, offering flexibility to adjust staffing as budgets or needs change.
Emergency Cover
Our pool of staff are always on standby, should your team suffer from a short notice staff absence, or if a resident in crisis creates an unforeseen additional staffing need.
Holiday Cover & Short-Term Requirements
With advance notice we can ensure that you are supplied with somebody who is experienced with your home’s specific requirements and training. Our Area
Supervisors can deliver training for agreed roles if you are unable to facilitate.
Bespoke Induction Programmes for Our Staff
If it helps you to manage your facility, leave the training to us. Dedicated Area Supervisors will be trained on the appropriate induction procedures for your site. So,
if a new member of staff must cover, you do not need to arrange for their training if you do not have a suitable trainer working during that shift.
24 Hour Operations Control Room
Our Operations Department is staffed 24 hours a day, seven days a week, this ensures that all queries are responded to by an experienced and informed employee, increasing the speed with which cover can be provided to our clients.
Our approach to Operations ensures that all of our staff are provided with overnight support, should incidents arise that require additional input or expertise.
Dedicated Recruitment Team
Our recruitment specialists ensure that only applicants with the correct skills, qualifications and aptitude are deployed to our clients.
All candidates are interviewed, five years of referencing is undertaken and all candidates are assessed again by a member of our operations team during their pre deployment inductions. If at any stage we are not comfortable that a candidate will meet the high standards that our clients expect, their recruitment will be aborted.
All Staff with UK Experience
All our staff are required to have undertaken at least 1 year of relevant experience within a UK Supported Living or Supported Accommodation within the past 3 years.
Enhanced DBS Checked
All our staff hold an Enhanced DBS check, which is updated on an annual basis.
They are also checked against both the adult and the child barred list.
Ongoing Training
Our in-house training team ensures that all staff are fully trained in mandatory and relevant areas, maintaining up-to-date knowledge and skills to provide the best possible care.
At 360 Services, we are dedicated to providing reliable, compassionate support for vulnerable adults, ensuring that your facility operates smoothly and efficiently, no matter the staffing challenge.
Q. How Often Will I get paid?
A. 360 Services pay our staff on the 10th10 th of every month for the calendar month that they have just completed. However, for our agency workers, we can provide one advance per week based on a maximum of 70% of your total wages for the month so far. In order to help with your immediate cashflow. Your payslip will be provided at the end of the month with all relevant advance and tax deductions.
Q. Can I Work on a Self-Employed Basis?
A. 360 Service does not employ anyone directly on a self-employed basis. However, if you can prove that you are genuinely Self Employed, we can refer you to our preferred labour only sub-contractors.
They will manage your Self Employment and Pay. However, all aspects of your vetting, training and supervision will be undertaken by 360 Services.
Q. Can I Work for 360 Services If I need a Work Permit?
A. We do not apply for work permits on behalf of our staff.
Q. Do I Need to Have an Enhanced DBS?
A. If you do not already possess an Enhanced DBS we can apply for one on your behalf as part of our recruitment process. However, you will not be able to work until it is received.
All staff are expected to sign up for the DBS annual update service or will have to reapply for their DBS on an annual basis.
Q. Will I be Entitled to Holiday Pay?
A. All 360 Services employees accrue holiday pay for every shift that they work. We encourage our staff to take regular holidays and breaks from work to maintain their mental health wellbeing. Which in turn enhances the level of service that they are able to provide to our clients.
Q. Do You Provide Training?
A. In House Training will be provided for the specific role that you are undertaking.
Q. Do I Have to Wear a Uniform?
A. Yes – You will be issued with a 360 Services uniform which must be worn at all times unless a client requests otherwise.
