RAMADAN KAREEM

As we approaching Eid, we extend our warmest wishes to all our colleagues and clients who observe the holy month of Ramadan.

Ramadan is a time of reflection, unity, and generosity. Let’s all embrace this period with kindness and patience as we continue our work together.

TELME SCHEDULE UPDATE

A reminder to all staff that in our TELME application, your schedule will display only 28 days’ worth of shifts at any given time. As each new day begins, the oldest day from the 28-day view will be removed. This system is in place to prevent app malfunctions or crashes caused by storing excessive data. By maintaining this limit, we ensure that TELME runs smoothly and reliably for everyone. Please check the app regularly to stay informed about your upcoming shifts.

Please note: This will not affect your pay. All hours worked are stored centrally.

REMINDER: KEEP YOUR KEYS SAFE

All employees are responsible for keeping their keys with them at all times while on duty. If keys are lost or misplaced, the employee will be required to cover the cost of a locksmith to replace them. Please ensure you always have your keys secured to avoid unnecessary expenses.

HANDOVER STANDARDS

Please ensure that your handover always includes a complete answer to “Is all 360 Services equipment in working order?” This small but crucial detail allows us to quickly identify and address any equipment issues, keeping our service running smoothly and safely. We appreciate your attention to this matter and remind you that consistently missing this information may lead to disciplinary action. This is because missing equipment could lead to major safeguarding concerns for either you or your colleagues. Please keep yourself safe by notifying us of any essential equipment that is missing or faulty. Thank you for your continued commitment to operational excellence.

A DAY IN THE LIFE OF MUHAMMAD BUTT

Meet Muhammad, a dedicated Security Officer/Safeguarding Officer at 360 Services. His role is crucial in ensuring the safety and well-being of residents and staff at his assigned site. Muhammad takes pride in his ability to handle challenges, support vulnerable individuals, and maintain a secure environment. Here’s what he had to share about his experience.

Why did you start working with 360 Services?

I saw 360 Services as a great opportunity to develop my career in security and facilities management. I wanted to work in an environment where I could contribute to the safety and well-being of vulnerable people. 360 Services has a strong reputation in the industry, and I wanted to be part of a professional team. I was also looking for a role that offered stability, variety, and the chance to gain valuable experience in security services.

What does your job involve?

I ensure the safety and security of the premises, staff, and residents by monitoring access, conducting patrols, and handling any incidents that arise. My job involves de-escalating conflicts, supporting vulnerable individuals, and ensuring a safe environment for residents in hostels and supported accommodation. I help maintain the property, report issues, and ensure everything is functioning properly to provide a comfortable living space. I’m trained to respond to emergencies, including medical situations, fire alarms, or security breaches, ensuring a quick and effective resolution.

Describe some of the training that you received in order to do your job better?

I completed my Security Industry Authority (SIA) training, covering security operations, conflict management, and emergency procedures. I recently was requested to complete a Fire Marshall qaulification. I also received training in First Aid, Safeguarding Vulnerable Individuals, and Fire Safety Measures.

What do you find rewarding about your job?

Helping people in difficult situations and ensuring their safety gives me a sense of purpose. I enjoy interacting with residents and staff, building trust, and maintaining a positive work environment. Dealing with challenges and resolving them effectively has also helped me grow professionally.

What do you like to do in your spare time?

I like to spend my spare time cooking, exploring new recipes and sharing that with my friends. I also love to go out and explore, listen to music, watch movies and hangout with friends.

What’s the biggest lesson you have learned working with us?

I’ve learned the importance of patience and teamwork. Every day is different, requiring adaptability and quick thinking. I now have a deeper understanding of how crucial security and safeguarding are in supported housing environments.

360 Services is currently hiring for the following roles:

• Security Guards: Candidates must be vigilant, have good communication skills, and be comfortable assisting with site management tasks, including monitoring deliveries and contractors.
• Locations: Leicester, Birmingham, Derbyshire, Oxford (Female only)
• Controllers: Must have previous control experience, good English pronunciation and communication skills, and experience with Galinet is preferred.
• Location: London.

If you or someone you know is interested for the available vacancies, please contact us at 01322 277 051 to apply. Remember, successful referrals that stay for six months or longer will earn you a £50 Voucher!

360 Pension Scheme

All employers are required by UK Legislation to enroll their workers into a pension scheme if they earn over £10,000 per year, are aged 22 or over, and are under state pension age. This scheme is designed to help employees build additional income for retirement.

Employees must contribute 5% of their earnings each pay period into their pension pot, which is deducted directly from wages and may include government tax relief. 360 Services must contribute an additional 3%, bringing the total pension contribution to 8% of earnings. If you do not wish to be part of the pension scheme, you must opt-out by contacting Nest at 0300 020 0090 and following their instructions. 360 Services cannot remove you from the scheme—you must do this yourself.

Employees who opt out can rejoin the pension scheme at any time by contacting Nest at the same number.

If you or someone you know is interested for the available vacancies, please contact us at 01322 277 051 to apply. Remember, successful referrals that stay for six months or longer will earn you a £50 Voucher!