A DAY IN THE LIFE OF MUHAMMAD BUTT

Meet Muhammad, a dedicated Security Officer/Safeguarding Officer at 360
Services. His role is crucial in ensuring the safety and well-being of residents and
staff at his assigned site. Muhammad takes pride in his ability to handle
challenges, support vulnerable individuals, and maintain a secure environment. Here’s
what he had to share about his experience.

Why did you start working with 360 Services?

I saw 360 Services as a great opportunity to develop my
career in security and facilities management. I wanted to work
in an environment where I could contribute to the safety and
well-being of vulnerable people. 360 Services has a strong
reputation in the industry, and I wanted to be part of a
professional team. I was also looking for a role that offered
stability, variety, and the chance to gain valuable experience in
security services.

What does your job involve?

I ensure the safety and security of the premises, staff, and
residents by monitoring access, conducting patrols, and handling
any incidents that arise. My job involves de-escalating conflicts,
supporting vulnerable individuals, and ensuring a safe
environment for residents in hostels and supported
accommodation. I help maintain the property, report issues, and
ensure everything is functioning properly to provide a comfortable
living space. I’m trained to respond to emergencies, including
medical situations, fire alarms, or security breaches, ensuring a
quick and effective resolution.

Describe some of the training that you received
in order to do your job better?

I completed my Security Industry Authority (SIA) training, covering
security operations, conflict management, and emergency
procedures. I recently was requested to complete a Fire
Marshall qaulification. I also received training in First Aid,
Safeguarding Vulnerable Individuals, and Fire Safety Measures.

What do you find rewarding about your job?

Helping people in difficult situations and ensuring their safety
gives me a sense of purpose. I enjoy interacting with residents and
staff, building trust, and maintaining a positive work environment.
Dealing with challenges and resolving them effectively has also
helped me grow professionally.

What do you like to do in your
spare time?

I like to spend my spare time cooking,
exploring new recipes and sharing that
with my friends. I also love to go out and
explore, listen to music, watch movies
and hangout with friends.

What’s the biggest lesson you
have learned working with us?

I’ve learned the importance of
patience and teamwork. Every day
is different, requiring adaptability
and quick thinking. I now have a
deeper understanding of how crucial
security and safeguarding are in
supported housing environments.