A DAY IN THE LIFE OF MUHAMMAD BUTT

Meet Muhammad, a dedicated Security Officer/Safeguarding Officer at 360 Services. His role is crucial in ensuring the safety and well-being of residents and staff at his assigned site. Muhammad takes pride in his ability to handle challenges, support vulnerable individuals, and maintain a secure environment. Here’s what he had to share about his experience.

Why did you start working with 360 Services?

I saw 360 Services as a great opportunity to develop my career in security and facilities management. I wanted to work in an environment where I could contribute to the safety and well-being of vulnerable people. 360 Services has a strong reputation in the industry, and I wanted to be part of a professional team. I was also looking for a role that offered stability, variety, and the chance to gain valuable experience in security services.

What does your job involve?

I ensure the safety and security of the premises, staff, and residents by monitoring access, conducting patrols, and handling any incidents that arise. My job involves de-escalating conflicts, supporting vulnerable individuals, and ensuring a safe environment for residents in hostels and supported accommodation. I help maintain the property, report issues, and ensure everything is functioning properly to provide a comfortable living space. I’m trained to respond to emergencies, including medical situations, fire alarms, or security breaches, ensuring a quick and effective resolution.

Describe some of the training that you received in order to do your job better?

I completed my Security Industry Authority (SIA) training, covering security operations, conflict management, and emergency procedures. I recently was requested to complete a Fire Marshall qaulification. I also received training in First Aid, Safeguarding Vulnerable Individuals, and Fire Safety Measures.

What do you find rewarding about your job?

Helping people in difficult situations and ensuring their safety gives me a sense of purpose. I enjoy interacting with residents and staff, building trust, and maintaining a positive work environment. Dealing with challenges and resolving them effectively has also helped me grow professionally.

What do you like to do in your spare time?

I like to spend my spare time cooking, exploring new recipes and sharing that with my friends. I also love to go out and explore, listen to music, watch movies and hangout with friends.

What’s the biggest lesson you have learned working with us?

I’ve learned the importance of patience and teamwork. Every day is different, requiring adaptability and quick thinking. I now have a deeper understanding of how crucial security and safeguarding are in supported housing environments.